It is easy to use,it has many features which are useful like it tracks all carriers that we deal with.It also alerts us when there are any updates or news about our carriers. Some of its options needs improvement but overall I am satisfied by this app.It makes sure everything goes right from beginning till end. We have been using it over 4 years now without any issues at all. There is nothing much to dislike except some minor glitches here and there.But as far as my experience and knowledge goes nothing can be disliked if you know how to work around them properly. It provides information regarding carrier's safety rating,basics score so one knows what is going on with their business partner.