I like that it is very easy to use, has many different features which are useful for my business needs (managing our network infrastructure).
It's also quite affordable compared with other products in this market segment - not sure if there was something better out at launch time but we have been using alcides since then without any issues so far! Not much dislike about Alcide as such; however would appreciate more of an update from them regarding new product releases or upcoming updates/features soon after they're released by their competitors. We need some additional monitoring tools, especially around application performance management.