The product is very flexible, intuitive to work with for end-users but also allows us as developers great flexibility in how we can interact/build upon it! There's nothing I dislike about this tool at present - all good things from my point view so far are that our managers have embraced its use both internally (at least amongst those who do some social media) & externally within their customer base; plus has led me into other new areas which means more value generated overall ;-) I like most that it is extremely easy to use, with very user friendly interface which makes data analysis really quick! The only down side so far has been how difficult some charts are for less technical users (like myself).
But all in one place - such an amazing tool!! Nothing as yet. Great platform if you want lots more information about your customers/visitors behaviour while they're using certain parts or areas within websites / apps etc..