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Krystal Simmons photo
Venezuela, Caracas
1 Level
484 Review
0 Karma

Review on Full Size Faux Leather Upholstered Platform Bed Frame By Mecor With Adjustable Button Tufted Headboard, Wooden Slat Support System, Brown Finish - Easy Assembly, No Box Spring Required by Krystal Simmons

Revainrating 1 out of 5

horrible customer service, would rate zero if I could

After ordering in May, and finally being delivered July first I ONLY RECEIVED THE HEADBOARD of the entire order, not any tools, not the footboard, not the part that hold up the mattress, not the legs, not even a product list. I have gotten NO solution still after a month of emailing back and forth. All I have gotten is them asking if I will accept a 35% refund and buy everything else myself. Which literally wouldn't be possible considering that I didn't even get the furniture portion. The photos I attached are of the only pieces I received. now you tell me I can go and buy the rest with a 35% refund of $200 myself. So disappointed and would not recommend to anyone.

Pros
  • The platform bed frame offers a contemporary design statement in any bedroom
Cons
  • The bed frame may be less desirable for users who prefer a minimalist or modern bedroom style