The free trial is really good! It's easy, intuitive & straight forward with no complicated steps at all - very user friendly which makes it easier for new people getting into this field of work than others out there who make things difficult or complex (I think that may be what some other reviewers are saying). I'm hoping they add more options so we can monitor our website better but overall i'd say its great if thats something u want from such software/website :) We have been monitoring over 500 websites daily using their services since last few months without any issues reported by users yet!! Great product guys keep doing well!!