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Macao, High Point
1 Level
721 Review
85 Karma

Review on πŸ–₯️ HP 14-inch HD Touchscreen Chromebook Laptop PC, Intel Celeron N3350 Processor, 4GB DDR4 RAM, 32GB eMMC, 802.11ac, Bluetooth, USB-C 3.1, No DVD, Chrome OS (Grey) by Dennis Long

Revainrating 1 out of 5

Chromebook microphone not working and warranty expired prior to purchase

This product appears to have expired in JANUARY 2019. And now I'm stuck with a Chromebook with a broken microphone. I bought it for my son to use at school. Due to the Corona crisis, we have to do most of our schoolwork from home. Because of this disability, he is unable to attend some class assignments and cannot do some homework. This is disappointing to say the least. There should have been clear information about the product's warranty status. I felt like I was buying a NEW product. Both the seller and HP should be ashamed of this event. Which company only bases its warranty on the date of manufacture and not the date of purchase?

Pros
  • Laptops
Cons
  • Large and bulky