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774 Review
60 Karma

Review on HotTelecom by Gene Rosado

Revainrating 4 out of 5

Hot TeleCom - Best Call Center Solution

The main benefits I have discovered while working with hot telecom is ease in accessibility. It's so simple to access their services from anywhere around the world and you can make calls as per what suits best in terms of timezone difference. Their customer care team is well trained and knowledgeable which makes things easier when troubleshooting any issues related to voice over internet protocol (Voip). There isn't anything I dislike about this product. They provide amazing value for money service and support. I would recommend anyone who wants quality service should try them out. We wanted to solve our call center management problem by using a better way to manage our agents and customers via Voip platform. The best thing about hot telecom is its customer support team. They're always willing to answer any question you have as long as they can provide an immediate response. I'm currently using their services on my website for our customers' chat service. Although there's nothing really wrong with this product so far. It seems like everything runs smoothly and no complaints were made by users regarding the quality of service provided by them.

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Pros
  • The best thing about this product is the ease of use and the customer support
Cons
  • There is nothing that I dislike about this product