In general, the product is probably not bad, but we used it very little - our child didn’t really like it and he usually refused to sit longer than 5-10 minutes. If we calculate the total operation for the year, then it will probably take no more than 1-2 days. So the actual time between failures turned out to be very low, and given the undeveloped and, in my understanding, inadequate service, I would not recommend buying such things. I corresponded with the service in Hong Kong, but without a warranty card, which I consider an anachronism (and seems to have thrown it away), they didn’t even begin to talk. The proposal to send a serial number from the product label was rejected (take an example from Dyson, they find everything they need from the serial number and do not require any guarantees). So this trash is now in the corner and will probably go to a landfill.
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