
This is the second converter I've bought from CableDeconn and it didn't work either. Both have the same problem: the color is faded, the brightness is extremely low, there are shadows next to the icons and fonts. I have another converter from Kinps which unfortunately is no longer in production but has been working for me for 2 years now. I've switched the CableDeconn and Kinps converters back and forth, so I'm pretty sure the converter is the problem. I can't use this cable at all. ------- Updated April 10th ------------ Customer service contacted me and fixed the issue. The product didn't really work. So they apologized, recommended another item and gave me a big discount on it. I lost some time but the customer service is the best.

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