The customer service is amazing, they are always ready for any questions or requests that you may have! They also provide great tutorials so it's easy getting started with your product even if this isn't something new for you as an entrepreneur/marketer etc.
Their support team will help guide through everything from setting up tracking codes ect but I've found their main channel pretty helpful too during my 1-1 sessions (which can get hectic sometimes). There could be more features added in certain areas like creating multiple pages within one page which would make things much better when using them throughout different platforms eg Facebook Ads Manager vs Google Analytics - not enough room between both sections of each website at times & confusing some users who haven’t used these before about how far down there should go. It has helped me grow our business by giving us tools we previously didn't know existed such as split testing ads across various channels, social media insights into what posts perform best where.