
In anticipation of going back to school on August 3rd I ordered a Unicorn backpack. My granddaughter was in awe of how beautiful it was and it was her favorite color. School didn't physically start until August 31, and she left with her new backpack. When she got home that day, the zipper came loose on one side. I've seen this many times with nylon zippers and knew what to do. On Wednesday, September 2nd, she came home with a zipper foot that was completely knocked out. There was also a hole in one of the mesh side pockets. On Friday, September 4th, the Blitz was ready. It didn't close at all. The second mesh pocket is also torn at the bottom. I contacted the seller hoping they would replace it. I haven't heard anything until today. I highly doubt I will. I wanted them to know that the backpack is smaller than expected. I paid almost the same amount as last year for a backpack which luckily we still have and luckily is in perfect condition. Of course, she's unhappy (what kind of girl if she wants something?) that she has to use the "Last Years" backpack.

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