1 Level
748 Review
63 Karma
Review on Hosting Servers by James Hodzic
Excellent Customer Service and Knowledgeable Staff
The customer support team is very helpful in getting me set up to host my website.
I have been using them for over five years now without ever having an issue! They are always willing to help you out if there's anything they can do to improve your experience. If it were not for their great service I would have moved off long ago but their dedication to making sure things work well has kept me right where I want to be - happy! We use them because we trust their expertise when it comes to webhosting (and domain names).
Pros
- Great Customer Service
- Fast response time from techs, especially with urgent issues.
- Easy setup process that does just what needs done at first visit; no need call back later or follow up emails needed as often happens elsewhere
- Comprehensive knowledge base
Cons
- So-so
