I really wanted to love this beautiful carafe but just wasn't meant to. It came with a patch of paint that was wiped right out of the box (the only reason I went with it is for aesthetics, so it's a big deal), so I emailed support@magicafe.net to see what they could do. It's been over a week and they still haven't responded. After using the carafe, I found that the plunger was very difficult to press. It looks like the pieces don't quite fit together. Also, there is no seal between the piston bore and the cap, meaning water can collect in the cap and never drain out. Garbage returned today. :/
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