I like when they are very flexible with meeting times or dates for meetings/workshops etc as well getting in contact to discuss ideas over email too which makes it easy! They also have some really good people working there who can help you get your business up an running if needed (like me). The only thing that was slightly annoying at first but got used quickly - maybe because i'm newish myself so not sure what other companies do by default now? But yes definitely use them again!! Their service has been great from start till finish including all my questions being answered promptly during their initial consultation process where we discussed everything about our brand & products before starting work together.