Bought as a present for my mother. It lasted 50 weeks. I used the Square Trade Guarantee which I bought based on mixed reviews. I have sent the device in for repair three times and it still does not work. Square Trade claims their repair shop said everything works fine and the machine is fine the second time around, but I found a repair order there that says the problem is with the HDMI output. So I was lied to on the phone and still no working machine. We tried the exact same machine with the same HDMI and TV and everything worked fine. So now I'm asked to take it to my workshop which is mostly weekdays only. Square Trade might seem like a good guarantee, but I ended up wasting so much time because they think I'm incompetent or that my HDMI cables aren't working.
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