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Uzbekistan, Tashkent
1 Level
703 Review
66 Karma

Review on Rollplay Nighthawk Bolt 12 Volt Ride On Toy For Ages 4-8 With Compact Design For Easy Storage, Side Handlebars For Steering, And A Top Forward Speed Of 4 MPH, Black by Jay Mitchell

Revainrating 4 out of 5

Broke within 10 days - Revain does not accept returns on this item

We took very good care of our Nighthawk. We loved it. My 9 yo son zoomed around our neighborhood and felt really independent riding around on it. Ten days later it began stopping in the middle of operation. While cruising around at a normal speed, it would just stop. He would have to turn it on and off a few times, wait several minutes and then it would start back up. The battery was sufficiently charged, so this was not the issue. Then a day or so later, we were far from home when it stopped and would not start again at all. Again, the battery was sufficiently charged so there was no reason for it to just stop.Revain will not let you return this item. I reached out to the vendor and they sent me a toll-free number to call. It is 4:30 pm MST and the number says they are closed. To obtain business hours go to www and then they provide this ridiculously long, convoluted web address.I will update later hopefully with better news. In the meantime, don't buy this product.6-9-22 updateI got through to customer service and they are mailing us a replacement. They also said if anything further happens to reach out to them. And, they had already passed along to the engineers that adults keep asking for them! I was pleasantly surprised at the level of service. They wanted to make it right. The hassle of having to process a claim with them and wait for a new one is a pain but at least they are trying to make good on the order.

Pros
  • my kids they like it. and i want buy for one more for second boy
Cons
  • Might require additional accessories for a safe and enjoyable ride

Comments (1)

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July 13, 2023
Snagged this thing on sale ($125.00) as a last min Christmas gift for the kids and couldn''t be happier! Kids are 4 and 7 and litterally fight over it. It''s so much fun we orderd another one. Battery life is awesome and we made sure it charged for a full 24hrs before using. My kids beat the crap out of it and so far its holding up well. Only issue we had was that it seemed to quit working one day. Come to find out the brake pedal was jammed. Just flipped it over and pushed it back up from the bottom and no issues since. For the price, it''s worth its weight in gold. Can''t wait for the 24V version to get here.