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795 Review
36 Karma

Review on The Dot by Michael Wiley

Revainrating 4 out of 5

Great partner in helping businesses grow through modernization of workflows

They have solved major problems at our location by streamlining processes to speed delivery time, reduce paperwork, simplify work flows and provide better visibility into what our customers are ordering. There was nothing I disliked about them as they were very easy to work with and their team is always attentive and responsive when we need assistance. We've been able to achieve excellent results using TDA for over 3 years now without any challenges from them! I like that they are very responsive to my needs as well as their customers' needs. They have always been willing to work with me when there is an issue or question about something we need done. There isn't anything really negative at this time but if you're looking for someone who will help your business grow then look no further! You won't be disappointed. We've had great success using them.

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Pros
  • Ease in working together
  • Quick response times (even through phone calls)
  • Flexible solutions provided where needed
  • Helpful suggestions along way during planning phase
Cons
  • Nothing so far everything has truly exceeded expectations.
  • It could take longer than expected because it can get complicated sometimes; however all issues resolved immediately upon contact/calls back
  • Upfront costs might deter some owners due