I like that it has all my inventory in one place, with pictures to go along side each piece so there are no questions as far as what we have or don't have! The software can be very slow sometimes but this only happens when you're doing something other than just viewing your current items (such as adding new ones).
This was also our first time using an ERP system - prior experience included spreadsheets where people would enter their own information into them without any real organization/tracking behind things such as serial numbers etc.. It's been helpful having everything together instead of trying keep track through various different systems across multiple departments at work.