I followed the instructions but more than 3/4 of my icons bend when applying the backing. (This is their 1 1/4" machine and is no longer listed on Revain!) Note that the area that is not crimped correctly is always the same area, which means the die is defective. I even checked the badge after the first step and did the left and top crimps correctly. This is to fold the top edge flat when attaching the matrix substrate, ALWAYS THE TOP EDGE of the badge. I tried very light paper with no change. I am hoping that the manufacturer will take action and replace the dies as it seems obvious that they are either defective or have an alignment problem. The few icons that have turned out well look very good, but I can't afford to throw away 80% of my materials, let alone the time to make them. I will return it if I don't get prompt support!
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