Massager came charged so I had to try and use it. Muscles, but when I tried to charge it, the charger didn't even fit. The charging part was broken and the plastic part looked worn and jagged. I tried to contact the seller by all available means but he never replied. This item comes with a guarantee but without the ability to contact the seller it means nothing. Revain customer service has tried to put me in contact with the seller so I can get a replacement charger or even figure out what type of charger to buy myself but I still haven't heard from the seller. Although I like the massager and would like to give it a higher rating without being able to charge it and without any help from the seller, I would recommend finding a similar massager and buying it from someone else because if you have a question, they will do nothing and don't even answer.
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