The team is very responsive to any of our questions or concerns we have about their product. They are always willing to help us out with anything that comes up! I dislike having to use multiple applications for different parts of my job (order entry/tracking). It would be great if there was one application where everything could all go in together instead of using other apps just because it's easier than searching around trying to find what you're looking for. For those who want an easy-to-use platform without paying too much money upfront - this may not fit your needs at first glance but they offer a free trial so give them a chance before dismissing them completely. We've been able to take more orders online as well track inventory across several locations which makes everyone's jobs easier when things aren't going smoothly during busy times.