I ordered this thermal label printer to reduce ink and toner usage for shipping labels. It was a nice, compact, roll-fed machine that was perfect for my needs. Installation seemed easy as the manufacturer included a small USB drive in the box with a full manual and drivers. I followed the installation order in the installation guide, but ran into a serious (at the time) problem. After installing it on my Win-10 64-bit computer, I printed out a test print from the software that came with it, but as you can see from the picture I took, it really doesn't tell me much about what it can do . I ran into additional problems when I realized that my trusted(?) desktop mailing application didn't include a roll thermal label print format. I tried using the USPS site but that didn't work either. Finally, I was able to print out a detailed sample label from the shipping app's website. If you have roll labels and know how you will test, put an asterisk. I also made the mistake of inserting a micro SD card into the slot labeled micro SD card slot on the back of the device. It turned out that the slot was not connected to anything, and the microcard just fell into the case. I have to figure out how to open the case to get it, but still it's a nice compact machine and the Vretti technicians are very helpful. Also remember that on Win-10 64-bit USB connected printers you need to enable BEFORE booting. Now I will never forget.
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