The site was easy for our office managers & supervisors who were new to this type of software! It made it so simple they could have all their important data at once without having to do any searching or digging around in multiple places just by using one application instead of two (our old system used 2).
When we had problems updating employee information - whether due to an error message coming up when trying to update something like address info OR if there seemed nothing wrong but no changes would take place after clicking UPDATE button- then I honestly didn't know what else you can ask about since everyone says "it's great!" We haven't found anything yet as far as problems go other than getting things set correctly initially and being patient while waiting for updates from support team via e mail notifications. Have fun exploring features which may be unique compared to others out there such as ability to enter time sheets directly into database along side payroll entries rather easily! No issues specifically. This program has helped.