It is very easy for new users (and even experienced ones) as it has an excellent user interface. The software itself does not have many features but those that are there work fairly well. I use this product daily at my job so its great being able to access from anywhere with ease! There really isn't anything bad about threat advice educate other than maybe some people would like to see different types of training materials created or offered by them instead of just what they provide now - however if you're looking into getting quality IT security education then go ahead and try out their services. We train our customers how to protect themselves against malware threats which includes both viruses/worms and also malicious web sites.