Review on 🛏️ ZINUS SmartBase Tool-Free Assembly Full Mattress Foundation: 14 Inch Metal Platform Bed Frame with Underbed Storage - No Box Spring Needed by Carrie Spencer
DEFECTIVE AND LACK OF CUSTOMER SERVICE
I bought this bed frame on June 10th. Shipping was fast and set up was so easy! The height is amazing. But I've spent the last month contacting customer service to report that the bed literally collapsed while my 12 year old nine slept! Welds at the head of the bed burst! When I call support, they call and put me on hold. You will be given the opportunity to leave a message. I have several times and nothing! There is no way I should buy a bed frame that only lasts 90 days! I would not recommend it!
- ONE AND MOST READY SOLUTION – Why buy both a bed frame and a box spring for a mattress? Our durable steel SmartBase allows you to enjoy both; and fear not - this hardworking frame only requires opposite thumbs to install
- There are problems
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