I like that it helps me in my job by providing us information about any potential threats we might have had against our networks so quickly! It's easy enough for anyone who knows computers can use this software which makes everything much easier than if you were trying do all tasks yourself (which most people don't know how). There isn’t anything really bad at least not yet. As long as your computer has internet access then they are able provide help immediately after being notified there may be issues within their scope of workmanship or services offered (if applicable).