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Netherlands, Amsterdam
1 Level
737 Review
46 Karma

Review on Hauntlook by Jack Ngo

Revainrating 2 out of 5

An unfavorable assessment of the online store Hauntlook for its unreliable products and disappointing customer service

I was eager to shop at the Hauntlook online store since I enjoy using clothing to convey my personality. My interactions with the business, however, have only been negative. The Hauntlook things I purchased were of low quality and did not match what was described on their website. I found their customer service representatives to be unresponsive and unhelpful when I called them. They failed to provide any remedies for my issue and appeared uninterested in listening to my worries. My overall impression of Hauntlook is unsatisfactory. I have a bad feeling about the business because of the faulty items and inadequate customer service. I wouldn't advise anyone looking for high-quality goods and dependable customer service to shop at Hauntlook.

Pros
  • Service to customers is superb.
Cons
  • There is a possibility that some products are of low quality.