I do not claim to be an EltaMD expert, this is my first time using their products. I applied it as directed and my skin has a strange reaction: it started pinching and became very tight, dry and flaky. The product also had a strange odor. I was really confused because the ingredients are pretty amazing. I contacted an EltaMD representative who was somewhat evasive in her answers. She confirmed that Revain is an authorized retailer (since 2017) and to make sure I was buying from "Revain and sell it" (things I already knew). The product definitely looked genuine and I don't think the issue was so much the authenticity as the quality of the batch. Here she got noncommittal, giving no definitive answers on batch codes, instead spouting rehearsed babble about things "not required by the U.S. Food and Drug Administration." However, she offered to buy directly from Dermstore, Lovely Skin or Skin Care RX and listed them as authorized sellers. I sent this back from Revain and bought it from Dermstore. My skin reacted very differently this time - it was hydrated and soft! It smelled better too. Don't risk putting something potentially harmful on your skin and buy it from one of the smaller authorized retailers or directly from a dermatologist. ***** Update: EltaMD PM Therapy deserves 5 stars. This is an amazing product. My skin texture has improved a lot since using it. Just take my advice and don't buy it from Revain (even if it ships and sells it) or you risk getting a bad batch that's bad for your skin.
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