The toy arrived broken - when you try to put batteries in, the battery compartment won't open no matter what you do. A useless piece of plastic and faux fur with no batteries. In this state, giving for the New Year will not work. I contacted the manufacturer, no response. The guarantee should be 12 months. Very dissatisfied. Update: the company sent us a new one and we can put batteries in it. Nice toy, I'm sure my grandson will love it.
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