1 Level
1334 Review
57 Karma
Review on SmartyDrop by Ben Diesel
Super attentive friendly and professional service
The customer support team has been so helpful! They are always willing to help, answer questions quickly (even if it's in their own time zone!) or do what they can for you at any hour of day / night - even holidays!! I've never had an issue with them that wasn't resolved within 24 hours after reporting via chat/email etc., which was great as we were just getting started but now this isn’t really necessary anymore given how responsive everyone else seems nowadays :) Also love being able to see all my orders from one place instead having many different tabs open across several platforms when working online vs offline & also not wanting multiple apps installed makes life easier too by only needing 1 app rather than 2-3 ;).
Pros
- Easy interface; simple layout.
- Support is very knowledgeable about product offering including additional services available beyond original scope such ecommerce management platform integration like shipping labels printing capabilities through other 3rd party providers.etc)
- Great Customer service response times especially compared against competitors' offerings where there may be no live human assistance readily accessible during business days..and weekends alike :(
Cons
- None
