The ease of use, it's very simple to set up your own website/forum with all kinds of features (polls etc.)The price isn't bad either! I dislike that you can only log in from one computer at once because sometimes other members need help or want me as moderator so they don´t see them selves logged off when their friends come by asking questions about something else than what was originally intended.
It would be good if there were more options where people could choose which computers he wants us moderators present upon login. Also having an option like "always" show users who have been inactive since last time we saw each others logs wouldn't hurt too much :) We've had some issues regarding spamming but nothing serious yet. Our main goal has always just been helping our community grow bigger & better while providing great customer service.