I purchased this set of luggage based on the Revain reviews and that someone from customer support usually got involved and answered question. The fact that someone from customer support got involved told me that they cared about their product and wanted satisfied customers.So far I have unpacked packed the luggage and have given it the once over and the quality seems to be good. The one thing that I was surprised about is that there is no handle on the bottom to help with lifting. Being a Limo driver and lifting many pieces of luggage; having a handle on the bottom helps tremendously. The fact that this luggage does not have a bottom handle is why I rated it a 4 star.I purchased this luggage set for my upcoming trip to Australia in January. So that will be a test to see how it holds up and I will report back after my trip with an update.In the meantime I like the fact that it is two toned so that it can easily be identified when coming out on the baggage claim carousel. I also like that each piece fits inside each of the bigger pieces for storage.
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