Review on VANMASS [Upgraded] Phone Holder Car [Anti-Slip Soft Silicone & Powerful Suction] Dashboard Windshield Universal GPS Vehicle Mount, Compatible With IPhone 14 13 12 11 Pro Max &Truck/SUV/Jeep (Pink) by Devin Lukydoo

I purchased this product in December 2020 for my Samsung A51. The suction was great and handled the weight of my phone, especially with it being in a otter box case. It has worked just as described until just recently. I live in the desert of California where the temperature reaches up to 120 degrees ferenhite. I keep my car in a car port and always keep my window shades up when it's in the sun. And even in the shade the suction cup started to melt. This is the second summer the product has gone through and it didn't hold up as well as it did the first summer I had it. So I was disappointed that I would need to buy a replacement, especially since the price did increase since I last purchased. However, before purchasing a replacement I noticed the product had a 32 month warranty. So I emailed the products customer service department with my order number and picture of the damaged product and got a response back the next day. Two days later I received my replacement product free of charge and they also included this USB product as a gift! I was so very pleased with the customer service and will now be able to install the replacement. Highly recommend.