It is easy to use, intuitive (for those who are familiar) and it has all of my personal documents organized in one place for me! I did not like that there was no way to change how you organize things once they're set up; this would be helpful if we wanted our employees' folders/documents to have different labels next year than what's currently being used now. We've been using their services at work since 2010. The benefit is having everything in one spot. They can pull files from anywhere and send them via email or dropbox without any problems. With other companies it takes time getting people trained because everyone puts stuff differently so tracking where something came from becomes difficult.