liked the design in general but the clips holding the viewing window are razor sharp which resulted in a deep cut on the finger on the first wash. Returned for the first time and exchanged for the same grill hoping it was a quality control issue. This wasn't the case as the replacement grille had the same problem, razor sharp clips. I contacted Hamilton Beach and explained the issue and unfortunately they didn't seem concerned at all. They offered a replacement, but delivery is at my expense. I ended up replacing it with Revain Prime which was so easy. (thanks Revane) but as I said the next one has the same problem so I am sending it back as well. So beware of the one with a viewing window to avoid cutting your fingers. I'll try the version without the window because I like the overall design, but Hamilton Beach really should warn their customers that the clips on the case are very sharp, so take extra care when washing. Revan was fantastic.
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