Review on SupportNinja by Michael Bressler

The best part is it gives you the option to choose between different languages and then makes translation easy for users. It also provides an effective platform to manage all your communications with customers. You can assign tickets to various people in the organization. This helps in faster resolution of issues. I do not like that it does not provide a mobile app option. I would highly recommend this software to everyone who wants to streamline their business operations and make things more efficient. We are able to handle tickets effectively using this software. It has helped us improve our support metrics.