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SupportNinja Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing Services, Lead Generation

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Description of SupportNinja

Takes a company's entire process from answering a customer call, to creating and managing a large number of complex projects and tasks, from communication to completion and reporting... and distribute the tools each person involved (support techs, management and clients) will need to get things done as efficiently and easily as possible.

Reviews

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Type of review

Revainrating 5 out of 5

Software to effectively manage issues

The best part is it gives you the option to choose between different languages and then makes translation easy for users. It also provides an effective platform to manage all your communications with customers. You can assign tickets to various people in the organization. This helps in faster resolution of issues. I do not like that it does not provide a mobile app option. I would highly recommend this software to everyone who wants to streamline their business operations and make things more…

Pros
  • One stop solution providing multiple features at one place.
  • Easy ticket management feature
  • Ability To track performance through KPIs