I love that it has a lot of customizable features, which is great for business that need a lot of flexibility. I dislike that some of the features are a bit outdated. A lot of the templates that are offered can be outdated and not very appealing to the modern user. I haven't used this software for a while, but I can still remember some of the templates that were still available. I use ROIBlueprints for project management and tracking, specifically my internal projects. It is very helpful for keeping track of my projects and making sure that they are on track.