Imagine my dismay when I found the belt on my Hoover Elite Rewind had snapped. I had no idea where the problem could be or how to fix it. After googling a bit I found that the problem was widespread, the belt driving the brush rod (or agitator if we talk about vacuum) broke. For many people it breaks every 6 months which may tell you how often I vacuum because mine lasted over 6 years. The strap is easy to change, just remove the bottom cover, you can see where the strap should be. Belt from motor to brush. Pull the band around each of these points (it takes some force) and screw everything back into place. Ready. Since two straps are included, keep the second one on the vacuum cleaner itself and attach it to the vertical handle to avoid losing it. Done in 10 minutes.