I like that it allows us to have multiple people in one application, which makes things easier when we are trying to figure out what's going wrong with an order. We also love how easy it is to use! The only thing I dislike about this software is that sometimes there will be some odd glitches where the system doesn't always work perfectly. But these tend to correct themselves after just a few minutes. I highly recommend using profit key if you want to streamline your production process. Allowing me to see my orders from start to finish gives me peace of mind knowing that everything is being done correctly and on time. This also helps keep track of inventory so we don't run low at any point during the year. And finally, it keeps everyone informed by sending them emails whenever something does go wrong. Also, its allowed us to get rid of paper files and instead store information digitally.