I like that it has everything you need to send out emails for your business, from scheduling them through delivery confirmation tracking! It is very easy to use as well with an intuitive interface which makes learning how to navigate super simple!! The support team really does go above & beyond when answering any questions or concerns we have about our account/systems. There are some things i dislike but they don't affect my experience using this product so much - just minor nitpicks of course :) If there's anything else specific please let me know because otherwise its been great thus far. We've used superscript before (which was awesome) however their customer service did not seem up-to par compared to other providers at least where email marketing services were concerned. So glad we switched over to supersedence since then everythign seems seamless now especially considering.