I received this unit 3 days ago and have been actively testing it. I bought it to erase several hundred SATA and SAS drives. I bought a $1000 version that works with SAS drives (server drives) in addition to regular drives. Here are the problems I ran into right away: #1. Extremely limited documentation. The "manual" that comes with this $1,000 device is 1 page long, double sided and doesn't explain anything about how the different cleaning modes work. For example. What is "Full Erase"? or what is "Secure Erase"? What is the USB plug for, can it erase USB drives or is it for something else? I've searched all over the internet but there is no official documentation for this product other than the one I received.2. Unstable speeds. I am testing the new WD 2TB drives as a test case. When I do a "Full Erase" on a disc, it takes 3.8 hours. However, this device allows you to erase two drives at the same time, so theoretically 2 identical EXACT drives connected to two different ports should give the same results. Well, if you connect 2 hard drives, the erase time almost doubles. Now it takes 6 hours to erase 2 x 2TB WD drives. I've tested this with other drives as well and the times vary between 5 and 7 hours on average. SHORTER. If you connect 2 hard drives to the device, both will be erased at the same time. You pretty much double the cleaning time. Doesn't look like multithreading is built in.3. If you perform a wipe and one disk completes before the other (e.g. one disk is 2TB and the other is 1TB), you cannot start a new wipe until ALL disks are completed. This is very frustrating as you should be able to pull out a ready drive, plug in a new drive and start a fresh cleanup. But it doesn't work. You must WAIT for ALL drives to finish cleaning before adding a new drive.4. It doesn't seem to matter if the drive is a 15K SAS drive or a 7200RPM SATA drive. The speeds are pretty much identical as far as mopping goes.5. Progress bar is nonsense. For example, a DOD 3 wipe says 10%. twenty%. fifty%. etc. and then fall back to 0%. It's probably because he deletes it 3 times, but there's no indication what the REAL progression is. If you don't watch it for 15 hours, you won't know how far it's actually come, as there's no indication of what gear it's in or how far it's actually come. There was no info on speed either, so I ran a little speed test (this isn't a review, just a warning for those who want to know how long it takes to clean a hard drive). In Total Erase, which doesn't exactly explain what it is. It takes about "3.8" hours to clean a 2TB drive. If you connect two drives, it takes about 6 hours. In "DOD 3" erasing mode, erasing the same discs takes 15 hours. In "Secure Erase" mode, it takes about 8 hours to erase two discs.7. After approximately 48 hours of operation, the device will begin to flicker on the LCD and require a restart. Even after a reboot, it flickers randomly and displays strange characters on the LCD. In general. This product works, but for $1,000 I expected a lot more. It seems that no effort has been put into the GUI or documentation. It will probably erase, but what it actually does behind the scenes in terms of the different erase modes is very unclear, so I'm not sure if it can be trusted.
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