The firm was very helpful in dealing w/ my family members who passed away during their time at BHW&T (Bethlehem Hospital Washington) which is located near where I live now; also helped me out when it came down to settling up some estate issues after death as well! They were extremely professional throughout all aspects regarding those situations - from beginning right through until end result - nothing but professionalism!! Highly recommended. Nothing that i can think off so far about this law office or its staff. Would love if they had more options available such are telemarketing services etc., and would be great to see an option called "Virtual Lawyer" service offered by them perhaps? But overall highly recommendable!! Very satisfied customer here! And will continue recommending others too since everything went seamlessly without any hiccups whatsoever!! Professionalism and knowledge shown towards both sides involved = best thing ever experienced thus.