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Alston & Bird Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Business Services Providers, Legal Services Providers

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Description of Alston & Bird

Alston & Bird is an AmLaw 50 firm.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Great Contracts and Documents But Very Expensive

I like that when you submit documents to them, they send it out in batches so if there are multiple people working with different tasks at once we don't have any confusion or miss deadlines because of this! It can be helpful for clients who need help drafting agreements from scratch but also feel overwhelmed by all their options/choices. There isn’t much else about A&B which makes me dislike using them as my lawyer - other than perhaps how expensive our billings tend to go up every year (but…

Pros
  • Great customer service
  • Helpful staff members both inside office location AND over email / phone call
  • Very knowledgeable attorneys within firm
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Great Service & Knowledgeable Attorneys

The experience of working with this team was very good, everyone I interacted with at A&B did their best to make sure we had what we needed in order for us to be successful during our time there! Nothing really bad about it - they are all great individuals that care deeply about taking care of clients and want them to succeed!! If you're looking for someone who cares more than just legal issues/contracts etc., then go ahead and contact these guys-they will treat your case as though its most…

Pros
  • Very professional
  • Great attention given towards client needs
  • Quick response times (even if not immediately)
  • Always willing assistance from associates when necessary.
  • Reliable services provided by firm members
Cons
  • Almost never

Revainrating 4 out of 5

Great Firm - Some Communication Concerns

The most helpful thing about Alston & Bird is the team of professionals that I have met throughout my career there. Their expertise and ability to understand business needs are unmatched, and they provide me with excellent counsel as we navigate through complex issues. The lack of transparency into how billing decisions are made has led us to pay more than necessary for legal services. They can be difficult to work with, especially when our expectations aren't aligned. We are still working out…

Pros
  • Client focused staff
  • Quality service delivery
  • Ability/willingness topay fair ratesfor their attorneys' time.
  • A good balance between litigation experienceand corporate transactional practice focus (ease transitioning from one sideof law)
Cons
  • Lackluster support system withinfirm
  • Priced high comparedto local competition

Revainrating 5 out of 5

Overall good partner and team member during past few years

I appreciate their ability to understand my business needs, as well has having experience with various industries from both sides of law-firm operations (client side vs transactional). They also tend not be afraid or shy about asking questions that may seem like they are trying too hard/overanalyzing things for clients! Sometimes it can feel "cluttery" in terms how many people there sometimes seems when you're walking through offices; but then again this could just come down more so than…

Pros
  • Very responsive staff.
  • Knowledgeable across all areas relevant within practice area(ies) including IT legal technology environments,
  • Great client service approach even prior starting work together which is difficult especially given short time frame between first meeting until start date
Cons
  • Not bad

Revainrating 4 out of 5

Outstanding Legal Service from an Industry Expert

The legal team is very responsive to our needs and are always attentive to our questions, concerns and requests for help. They are also willing to go above and beyond what we need or expect in order to provide us with exceptional service. We have been working with Alston & Bird for over a year now and they have been nothing but professional partners. Every interaction has been pleasant and productive. This law firm takes pride in delivering excellent customer service which we value greatly…

Pros
  • Also quick response times! In addition wonderful staff across all departments; especially at front desk receptionist level where everyone works hard together towards achieving one goal
Cons
  • Nothing really comes immediately mind regarding any dis