I like that it's very user-friendly for both customers as well employees of our shipping department! The app is great because you can view all items in one place without having multiple apps open at once which saves time when working with many different packages/orders every day!! Sometimes there are issues where certain information isn't being sent properly but they get fixed quickly so no big deal if this happens sometimes (it does).
Overall we love using Xship since its helps us organize everything into 1 spot instead off searching everywhere else such has emailing customer service or faxes etc..