I received a unit that initially looked like a refurbished unit. The earplug elastics were new but the neck block was scratched with a pen - transport could not take place. Playback quality was pretty good, but the microphone hisses and leaves a high-pitched digital sound when replying to WhatsApp. My previous Sony headphones, also Bluetooth, didn't have any of these issues with the same phone. I would not recommend this device and now I understand why a device that costs >$130 sells for <$30.
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