I have worn this shoe for many years and am very happy with the durability and design. For some reason the manufacturer changed the design of the sole and heel of the shoe. Worst of all, the heel is now lower, which anyone with flat feet will immediately notice. Different product images show the difference if you know what to look for when changing outsole/heel designs. I compared the smoky gray to white, the sole and heel designs are different but the model number M3850 is the same on both. I have returned the order.