I like that they are able to work outside their normal 9-5 schedule because it gives us time we need for family life or personal growth! It allows me enough flexibility so there's not much required from my end as far as setting up appointments etc., but if something does come along i'm always available via email/phone at any hour during business hours - which works well when you're working remotely most days anyway :) Sometimes being remote can be difficult without having some type face contact throughout certain times, however this service helps provide continuity through all shifts even though one person may have stepped away temporarily due to illness /etc..