I like that it allows you access from anywhere, through all of your devices! This can be very handy for customers who are traveling or working remotely sometimes (especially if they have an app). Sometimes there isn't any information available in certain areas when trying to log into something else (for example - using my phone with Chrome browser vs logging onto their website via desktop/laptop.) It works well as far as our needs go but we do wish that some features were more developed on this product than what's currently offered. We use Asentex mainly because it gives us full control over every aspect. There are no "gotchas" where users may not understand how it really functions.
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