I like how simple it was to use, making my clients feel comfortable with me as an artist/producer! The customer service team really works hard for you when there's something wrong or not working properly. They are always quick about getting back to us via email or phone call if we have questions that need answering. It would be great if they were more transparent of their pricing models because at times this makes it difficult to negotiate prices down from what other companies charge since so much time goes into your project after finalizing payment details. Make sure to ask them all these things before signing up! Keeping track of our client projects has been easier now that everything is organized in one place!